WORKSHOPS

ONLINE WORKSHOP ON

Anti–Money Laundering for Relationship Managers & Frontliners (Workshops on financial crimes, AML or Cybersecurity or Innovation in securities) [05 CPD Hours]

- Register and complete the payment through the official training website.

- Upon successful registration, an invitation email—including the access link, workshop resources, and Pre- & Post-Assessment links—will be sent one day before the workshop.

• Detect and respond to red flags in client interactions. 

• Manage relationships with high-risk clients  

• Apply AML controls without disrupting client trust. 

• Escalate concerns effectively and in line with procedures. 

• Relationship managers and private bankers. 

• Customer service, onboarding, and branch managers. 

• Wealth managers and client-facing professionals. 

• Frontline staff in Fis, banks, fintechs, and DNFBPs. 

Certificate of participation issued by the UASA & SCA Professional Training & Examinations Centre.

15:00 - 16:20 Session 1

16:20 - 16:30 Break

16:30 - 17:50 Session 2

17:50 - 18:00 Break

18:00 - 19:00 Session 3

1. Overview & Introduction 

o The role of frontliners in AML defense. 

o Why relationship managers are “first line of defense.

 

2. Identifying Risks 

o Suspicious client behaviors and patterns. 

o Red flags in onboarding, KYC, and ongoing monitoring. 

 

3. Managing High-Risk Clients 

o Handling PEPs, HNWIs, and complex structures. 

o Balancing service delivery with compliance obligations. 

 

4. Escalation & Reporting 

o Practical steps for raising red flags internally. 

o Building confidence in escalation decisions. 

 

5. Case Studies & Interactive Learning 

o Real cases of frontline AML failures and lessons learned. 

o Group discussions on difficult client situations. 

o Role play: simulating conversations with suspicious clients.

DATE & TIME
  • 12/10/2025 to 12/10/2025
  • From 3:00 PM to 7:00 PM
    (Dubai Timing = UTC/GMT +4H)

FEES (Per Applicant)
  • 1550 AED + 77.5 AED (5% VAT)

DURATION
  • One Day


WORKSHOP LANGUAGE
  • English